FAQs

The first payment will be due 30 days from the date of the loan closing.
Please call our office for a current and accurate payoff. Your statement only reflects an ending balance for that cycle. Your simple interest loan accrues a daily per-diem and it compounds monthly which makes it necessary to call for an accurate payoff.
ACH is simply the mechanism for paying your loan payment automatically. You will fill out the supplied ACH form which will include bank account number you wish to have us withdraw from and sign it and we will set that payment up. Tip: you will get a small incentive of a 1% rate reduction for the duration of your ACH.
Yes- you can make a payment online as well as view balances, and schedule payments, all at no cost 24 hours a day, 7 days a week. Click on the Customer Login button at the top right corner of the website. You will need your 4-digit account number found on your statement and the last 4 digits of you social security number to access.
No – We do not offer deferments at this time.
You have a 3 business day right to cancel after you sign the closing documents. We will mirror the refund policy of your school. If you and the school determine you are due a refund, the school will send funds to us then we will credit your account accordingly.